How To Fix CRM_MKTLIST_MR270 - Key &1 for process type not defined in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

• Message number: 270

• Message text: Key &1 for process type not defined in customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MR270 - Key &1 for process type not defined in customizing ?

  The SAP error message CRM_MKTLIST_MR270 indicates that there is a missing configuration for a specific process type in the marketing list functionality of SAP CRM. This error typically occurs when you attempt to execute a marketing list process, but the system cannot find the necessary configuration for the specified process type.
  Cause:
  The error is caused by the absence of a defined process type in the customizing settings for marketing lists. This can happen if:
  
  The process type you are trying to use has not been configured in the system.
  The process type is incorrectly defined or has been deleted.
  There is a mismatch between the process type used in the marketing list and the available process types in the customizing settings.
  
  Solution:
  To resolve this error, you need to ensure that the process type is correctly defined in the customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter transaction code SPRO.
  Navigate to the following path: 
  Customer Relationship Management -> Marketing -> Marketing List -> Define Process Types
  
  
  
  
  Check Process Types:
  
  In the "Define Process Types" section, check if the process type that corresponds to the key mentioned in the error message (Key &1) is listed.
  If it is not listed, you will need to create a new process type or modify an existing one to include the necessary settings.
  
  
  
  Create/Modify Process Type:
  
  If you need to create a new process type, click on the "New Entries" button and fill in the required fields.
  If you need to modify an existing process type, select it and make the necessary changes.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Marketing List:
  
  Go back to the marketing list functionality and try to execute the process again to see if the error has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Customizing settings
  CRMD_ORDER: Access to CRM order management
  CRMD_ORDERADM_H: Access to order administration
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed information on marketing list configuration and process types.
  
  
  
  Support:
  
  If you continue to experience issues, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_MR270 error and ensure that your marketing list processes are correctly configured.