How To Fix CRM_MKTLIST_MR251 - Region key &1 not defined in customizing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_MR - ELM Mapping Run Time

  • Message number: 251

  • Message text: Region key &1 not defined in customizing

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_MR251 - Region key &1 not defined in customizing ?

    The SAP error message CRM_MKTLIST_MR251 indicates that a region key specified in your marketing list is not defined in the system's customizing settings. This typically occurs when you are trying to use a region that has not been properly configured in the system.

    Cause:

    1. Missing Customizing Entry: The region key you are trying to use has not been defined in the customizing settings of your SAP system.
    2. Incorrect Region Key: The region key may be misspelled or incorrectly entered in the marketing list.
    3. Transport Issues: If the customizing settings were recently transported from another system, the transport may not have included the necessary region definitions.

    Solution:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (IMG).
      • Navigate to the relevant section for defining regions. This is usually found under:
        • CRM -> Master Data -> Business Partner -> Define Regions.
      • Ensure that the region key you are trying to use is defined in the system.
    2. Create or Modify Region Key:

      • If the region key is missing, you can create a new entry for it.
      • If it exists but is incorrect, modify it to ensure it matches the expected format and values.
    3. Verify Input:

      • Double-check the input where the error occurred to ensure that the region key is correctly spelled and formatted.
    4. Transport Check:

      • If the region key was supposed to be included in a transport, verify that the transport request was completed successfully and that all necessary objects were included.
    5. Consult Documentation:

      • Review any relevant documentation or guidelines provided by your organization regarding the setup of regions in SAP CRM.

    Related Information:

    • Transaction Codes: You may use transaction codes like SPRO to access the IMG or BP to manage business partners and their associated data.
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
    • User Authorization: Ensure that you have the necessary authorizations to make changes in the customizing settings.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.

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