How To Fix CRM_MKTLIST_MAP012 - Organizational industrial sector not maintained; check Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 012

• Message text: Organizational industrial sector not maintained; check Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP012 - Organizational industrial sector not maintained; check Customizing ?

  The SAP error message CRM_MKTLIST_MAP012 indicates that the organizational industrial sector is not maintained in the system. This error typically arises when you are trying to create or manage marketing lists or similar functionalities in SAP CRM, and the system requires a specific configuration that has not been set up.
  Cause:
  The primary cause of this error is that the organizational unit (such as a sales organization or a business unit) does not have an associated industrial sector defined in the system. This is often a result of incomplete configuration in the Customizing settings of SAP.
  Solution:
  To resolve this error, you need to ensure that the organizational unit has the required industrial sector maintained. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the Customizing area by entering transaction code SPRO.
  
  
  
  Find the Relevant Configuration:
  
  In the Customizing menu, follow the path:
  SAP Customizing Implementation Guide -> Customer Relationship Management -> Master Data -> Organizational Management -> Define Organizational Units
  
  Alternatively, you can search for the specific settings related to the industrial sector.
  
  
  
  Maintain Industrial Sector:
  
  Locate the organizational unit that is causing the error.
  Check if the industrial sector is defined. If it is not, you will need to maintain it.
  Enter the appropriate industrial sector for the organizational unit.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction or process that was generating the error and test to see if the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OOVB (for maintaining organizational units) or CRMD_ORDER (for managing CRM orders) depending on your specific needs.
  Documentation: Refer to SAP Help documentation for detailed guidance on maintaining organizational structures and industrial sectors.
  User Roles: Ensure that you have the necessary authorizations to make changes in the Customizing settings.
  Transport Requests: If you are working in a development environment, remember to create a transport request for your changes if they need to be moved to production.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation, as there may be additional dependencies or configurations that need to be addressed.