How To Fix CRM_MKTLIST_MAP014 - Contact person department invalid; check Customizing

CRM_MKTLIST_MAP014 - Overview

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 014

• Message text: Contact person department invalid; check Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP014 - Contact person department invalid; check Customizing ?

  The SAP error message CRM_MKTLIST_MAP014 indicates that there is an issue with the department of a contact person in the context of marketing lists or similar functionalities within SAP CRM. This error typically arises when the department assigned to a contact person is not valid or not properly configured in the system.
  
  Cause:
  
  Invalid Department Assignment: The department assigned to the contact person may not exist in the system or may not be correctly defined in the customizing settings.
  Missing Customizing Settings: The necessary customizing settings for departments in the CRM system may not be set up or may be incomplete.
  Data Inconsistency: There may be inconsistencies in the data related to the contact person or the department.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to the relevant section for CRM and check the settings for "Define Departments" or similar paths where departments are configured.
  Ensure that the department in question is