How To Fix CRM_MKTLIST_MAP011 - Organizational legal entity not maintained; check Customizing &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_MAP - CRM Marketing:External List management mapping Messages

• Message number: 011

• Message text: Organizational legal entity not maintained; check Customizing &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_MAP011 - Organizational legal entity not maintained; check Customizing &1 ?

  The SAP error message CRM_MKTLIST_MAP011 indicates that the organizational legal entity is not maintained in the system. This error typically arises when you are trying to create or manage marketing lists in SAP CRM, and the system cannot find the necessary configuration for the legal entity associated with the marketing list.
  Cause:
  
  Missing Configuration: The legal entity has not been defined in the system. This could be due to incomplete configuration during the initial setup of the SAP system or changes in organizational structure that have not been reflected in the system.
  Incorrect Customizing Settings: The customizing settings for the marketing list or organizational structure may not be correctly set up, leading to the system being unable to map the marketing list to a valid legal entity.
  Data Inconsistency: There may be inconsistencies in the data related to the organizational units or legal entities.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to Customer Relationship Management > Master Data > Organizational Management > Define Organizational Units.
  Ensure that the legal entity is defined and properly configured.
  
  
  
  Maintain Legal Entity:
  
  If the legal entity is missing, you will need to create it. Ensure that all necessary details are filled in, including the name, address, and any other relevant information.
  If the legal entity exists but is not active, you may need to activate it.
  
  
  
  Check Marketing List Configuration:
  
  Ensure that the marketing list you are trying to use is correctly linked to the legal entity. This can be checked in the marketing list settings.
  Verify that the marketing list is assigned to the correct organizational unit.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for inconsistencies in the organizational data. This can help identify any discrepancies that need to be addressed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any additional guidance or specific steps that may be required based on your version of SAP.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for customizing, CRMD_ORDER for managing CRM orders, and CRMD_MKTLIST for marketing lists.
  SAP Notes: Search for SAP Notes related to CRM_MKTLIST_MAP011 for any patches or updates that may address this issue.
  Organizational Structure: Understanding the organizational structure in SAP CRM is crucial, as it directly impacts how marketing lists and legal entities are managed.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTLIST_MAP011.