How To Fix CRM_MKTLIST_DUP000 - Duplicate check for index pool &1 is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 000

• Message text: Duplicate check for index pool &1 is not possible

What causes this issue?

The duplicate check could not be performed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Read the subsequent message.
You may have to define or correct
<DS:SIMG.SIMG_ADDRESSES_SA17>Customizing for duplicate check</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP000 - Duplicate check for index pool &1 is not possible ?

  The SAP error message CRM_MKTLIST_DUP000 indicates that there is a duplicate check issue related to the index pool in the context of marketing lists in SAP CRM. This error typically arises when the system attempts to perform a duplicate check on marketing lists, but it encounters a problem with the index pool.
  Cause:
  
  Index Pool Issues: The error often occurs when the index pool for marketing lists is not properly maintained or is corrupted. This can happen due to various reasons, such as system inconsistencies, incomplete updates, or data inconsistencies.
  Duplicate Entries: The system may be trying to check for duplicates in a marketing list, but the index pool does not have the necessary data to perform this check.
  Configuration Issues: There may be configuration settings that are not correctly set up for the marketing list functionality.
  
  Solution:
  
  
  Rebuild Index Pool: The first step is to rebuild the index pool for marketing lists. This can often resolve issues related to duplicate checks. You can do this by:
  
  Navigating to the transaction code CRMD_ORDER or CRMD_ORDERADM_H.
  Using the appropriate function to rebuild the index pool.
  Alternatively, you can use transaction SARA to manage archiving and index pool settings.
  
  
  
  Check for Data Consistency: Ensure that the data in the marketing lists is consistent and does not contain any duplicates. You can run reports or use transaction codes to analyze the data.
  
  
  Review Configuration: Check the configuration settings related to marketing lists in the SAP CRM system. Ensure that all necessary settings are correctly configured.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Consult Documentation: Review the SAP documentation for marketing lists and duplicate checks to ensure that you are following the correct procedures.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SARA, and others that may help in managing marketing lists and their indexes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the CRM_MKTLIST_DUP000 error and ensure that your marketing list functionality operates smoothly.