How To Fix CRM_MKTLIST_DUP002 - Following error occurred in over &1% of the records checked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 002

• Message text: Following error occurred in over &1% of the records checked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP002 - Following error occurred in over &1% of the records checked ?

  The SAP error message CRM_MKTLIST_DUP002 indicates that there are duplicate entries in the marketing list you are trying to create or manage. Specifically, the error message states that more than a specified percentage of the records checked contain duplicates.
  Cause:
  The primary cause of this error is the presence of duplicate entries in the data set that you are trying to process. This can happen due to various reasons, such as:
  
  Data Entry Errors: Duplicate records may have been created due to manual data entry mistakes.
  Data Import Issues: If data was imported from an external source, duplicates may have been included in the import file.
  System Integration: Data synchronization issues between different systems can lead to duplicate records.
  Business Logic: The criteria used to define uniqueness may not be properly configured, leading to perceived duplicates.
  
  Solution:
  To resolve the CRM_MKTLIST_DUP002 error, you can follow these steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables for duplicates.
  You can also use the CRM Marketing workbench to analyze the marketing list and identify duplicate entries.
  
  
  
  Data Cleansing:
  
  Remove or merge duplicate records based on your business rules. This may involve deleting unnecessary duplicates or consolidating information into a single record.
  Ensure that the criteria for uniqueness (e.g., customer ID, email address) are well-defined and consistently applied.
  
  
  
  Adjust Import Processes:
  
  If duplicates are arising from data imports, review the import process to ensure that it includes checks for existing records before adding new ones.
  Implement validation rules to prevent duplicates from being created in the future.
  
  
  
  Re-run the Process:
  
  After cleaning up the data, re-run the process that triggered the error to see if the issue has been resolved.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific guidelines related to your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in managing marketing lists and customer data.
  SAP Notes: Check for any SAP Notes related to CRM_MKTLIST_DUP002 for additional insights or patches that may address known issues.
  Data Quality Tools: Consider using data quality tools or SAP's built-in functionalities to regularly monitor and clean your data to prevent future occurrences of this error.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_DUP002 error and maintain a clean and accurate marketing list in your SAP CRM system.