How To Fix CRM_MKTLIST_DUP010 - Following data record is a duplicate

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_DUP - CRM Marketing: External List - Messages for Duplicate Check

• Message number: 010

• Message text: Following data record is a duplicate

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_DUP010 - Following data record is a duplicate ?

  The SAP error message CRM_MKTLIST_DUP010 indicates that there is a duplicate data record in the context of marketing lists in the SAP Customer Relationship Management (CRM) module. This error typically occurs when you are trying to create or update a marketing list, and the system detects that the data you are trying to enter already exists in the database.
  Cause:
  The primary cause of this error is the presence of duplicate entries in the marketing list data. This can happen due to:
  
  Attempting to add a contact or account that is already included in the marketing list.
  Importing data that contains duplicates.
  Manual entry errors where the same record is entered multiple times.
  
  Solution:
  To resolve the CRM_MKTLIST_DUP010 error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Review the marketing list you are trying to create or update. Look for any existing entries that match the data you are trying to add.
  Use the search functionality in the marketing list management area to identify duplicates.
  
  
  
  Remove Duplicates:
  
  If you find duplicates, you can either remove the duplicate entries from the marketing list or modify the data you are trying to add to ensure it is unique.
  
  
  
  Data Import:
  
  If you are importing data, ensure that your import file does not contain duplicate records. You may need to preprocess the data to remove duplicates before importing.
  
  
  
  Validation Rules:
  
  Check if there are any validation rules or settings in your SAP CRM system that enforce uniqueness for certain fields. Adjust these settings if necessary, but be cautious as this may affect data integrity.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on handling marketing lists and duplicates.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents or CRMD_MKTLIST for marketing lists.
  Data Management: Implement best practices for data management to minimize the occurrence of duplicates, such as regular data cleansing and validation processes.
  User Training: Ensure that users involved in data entry or marketing list management are trained on the importance of avoiding duplicates and how to check for them.
  
  By following these steps, you should be able to address the CRM_MKTLIST_DUP010 error effectively.