How To Fix CRM_MKTLIST_CONTACT000 - Business partner &1 may be only contacted till &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_CONTACT - CRM Marketing: External List - Messages for Contact Check

  • Message number: 000

  • Message text: Business partner &1 may be only contacted till &2

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_CONTACT000 - Business partner &1 may be only contacted till &2 ?

    The SAP error message CRM_MKTLIST_CONTACT000 indicates that a business partner (BP) can only be contacted until a specific date. This error typically arises in the context of marketing or customer relationship management (CRM) activities, where there are restrictions on contacting certain business partners based on predefined rules or settings.

    Cause:

    1. Contact Validity Period: The business partner has a defined validity period for contact, which is set in the system. The error message indicates that the current date is beyond the allowed contact date (&2).
    2. Marketing Restrictions: There may be marketing restrictions or policies in place that limit the ability to contact certain business partners after a specific date.
    3. Data Configuration: The configuration of the business partner data may have been set up incorrectly, leading to unintended restrictions.

    Solution:

    1. Check Validity Dates: Review the validity dates for the business partner in question. You can do this by navigating to the business partner's details in the SAP system and checking the contact validity settings.
    2. Update Contact Dates: If the business partner should still be contacted, consider updating the contact validity period to extend the allowed contact date.
    3. Review Marketing Policies: If there are specific marketing policies in place, ensure that they are aligned with your current business needs. You may need to consult with your marketing or compliance team.
    4. Consult Documentation: Refer to SAP documentation or help resources for more details on managing business partner contact settings and restrictions.
    5. Contact SAP Support: If the issue persists or if you believe it is a system error, consider reaching out to SAP support for further assistance.

    Related Information:

    • Business Partner Master Data: Understanding how business partner master data is structured in SAP can help in managing contact restrictions effectively.
    • CRM Marketing Functions: Familiarize yourself with the CRM marketing functions and how they interact with business partner data.
    • User Authorizations: Ensure that you have the necessary authorizations to modify business partner data and contact settings.

    By following these steps, you should be able to resolve the error and ensure that your marketing activities can proceed as intended.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author