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Message type: E = Error
Message class: CRM_MKTLIST_CONTACT - CRM Marketing: External List - Messages for Contact Check
Message number: 000
Message text: Business partner &1 may be only contacted till &2
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_MKTLIST_CONTACT000
- Business partner &1 may be only contacted till &2 ?The SAP error message
CRM_MKTLIST_CONTACT000
indicates that a business partner (BP) can only be contacted until a specific date. This error typically arises in the context of marketing or customer relationship management (CRM) activities, where there are restrictions on contacting certain business partners based on predefined rules or settings.Cause:
- Contact Validity Period: The business partner has a defined validity period for contact, which is set in the system. The error message indicates that the current date is beyond the allowed contact date (
&2
).- Marketing Restrictions: There may be marketing restrictions or policies in place that limit the ability to contact certain business partners after a specific date.
- Data Configuration: The configuration of the business partner data may have been set up incorrectly, leading to unintended restrictions.
Solution:
- Check Validity Dates: Review the validity dates for the business partner in question. You can do this by navigating to the business partner's details in the SAP system and checking the contact validity settings.
- Update Contact Dates: If the business partner should still be contacted, consider updating the contact validity period to extend the allowed contact date.
- Review Marketing Policies: If there are specific marketing policies in place, ensure that they are aligned with your current business needs. You may need to consult with your marketing or compliance team.
- Consult Documentation: Refer to SAP documentation or help resources for more details on managing business partner contact settings and restrictions.
- Contact SAP Support: If the issue persists or if you believe it is a system error, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to resolve the error and ensure that your marketing activities can proceed as intended.
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