How To Fix CRM_MKTLIST_ADMIN037 - Error while reading text from object buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 037

• Message text: Error while reading text from object buffer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN037 - Error while reading text from object buffer ?

  The SAP error message CRM_MKTLIST_ADMIN037 indicates that there was an issue while trying to read text from the object buffer in the context of CRM (Customer Relationship Management) marketing lists. This error can occur due to various reasons, including issues with the data in the object buffer, inconsistencies in the database, or problems with the configuration.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data stored in the object buffer, which can lead to errors when attempting to read text.
  Buffer Issues: The object buffer may not be properly populated or may have been corrupted.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Configuration Errors: There may be issues with the configuration settings related to the marketing lists or the text objects.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  Check Object Buffer: Verify the integrity of the object buffer. You can use transaction codes like SM12 to check for locks and SM21 for system logs that might provide more context.
  Rebuild Object Buffer: If the object buffer is corrupted, you may need to rebuild it. This can often be done by clearing the buffer or reloading the relevant data.
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the marketing list and related texts.
  Review Configuration: Check the configuration settings for marketing lists and text objects to ensure they are set up correctly.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any underlying issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE37 (Function Modules), and SE80 (Object Navigator) to investigate the underlying objects related to the error.
  Logs and Traces: Utilize transaction codes like SLG1 (Application Log) to check for any logs that might provide additional context about the error.
  Documentation: Review SAP documentation related to CRM marketing lists and text management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTLIST_ADMIN037 error effectively.