How To Fix CRM_MKTLIST_ADMIN036 - No text found in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 036

• Message text: No text found in the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN036 - No text found in the database ?

  The SAP error message CRM_MKTLIST_ADMIN036: No text found in the database typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing lists or similar functionalities. This error indicates that the system is unable to find the required text or description for a marketing list or related object in the database.
  Causes:
  
  Missing Text Entries: The most common cause is that the text entries for the marketing list or the specific object you are trying to access have not been created or are missing in the database.
  Incorrect Language Settings: The text might exist, but it could be in a different language than the one currently set in your user profile.
  Data Inconsistency: There may be inconsistencies in the database, such as incomplete data migration or updates that did not complete successfully.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the text entries.
  
  Solutions:
  
  
  Check Text Entries: 
  
  Navigate to the relevant transaction or area in SAP where the marketing list is defined.
  Verify if the text entries exist for the marketing list or object in question. You can do this by checking the relevant customizing settings or using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H.
  
  
  
  Create Missing Texts:
  
  If the text entries are indeed missing, you will need to create them. This can usually be done in the customizing settings or directly in the marketing list configuration.
  
  
  
  Language Settings:
  
  Ensure that your user profile is set to the correct language. You can check this in the user settings or by using transaction SU01 to view your user profile.
  
  
  
  Check Authorizations:
  
  Verify that you have the necessary authorizations to access the marketing list and its associated texts. If not, contact your SAP security administrator to grant the required permissions.
  
  
  
  Database Consistency Check:
  
  If you suspect data inconsistency, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is in a healthy state.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM marketing lists for any specific instructions or known issues that might relate to your situation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE11 (Data Dictionary) to investigate the underlying data structures.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be patches or updates that address specific issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.