How To Fix CRM_MKTLIST_ADMIN039 - Error while adding entry to object buffer (OB layer)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 039

• Message text: Error while adding entry to object buffer (OB layer)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN039 - Error while adding entry to object buffer (OB layer) ?

  The SAP error message CRM_MKTLIST_ADMIN039 typically indicates an issue when trying to add an entry to the object buffer (OB layer) in the context of CRM (Customer Relationship Management) marketing lists. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Buffer Overflow: The object buffer may be full or unable to accommodate new entries due to size limitations.
  Authorization Issues: The user may not have the necessary authorizations to perform the operation.
  System Configuration: Incorrect configuration settings in the CRM system or the object buffer settings.
  Technical Issues: Bugs or issues in the SAP system or specific transactions that may lead to this error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the data being added to the object buffer. Ensure that all required fields are filled correctly and that there are no inconsistencies.
  Use transaction codes like SE11 to check the database table definitions and ensure that the data types and lengths are correct.
  
  
  
  Clear Object Buffer:
  
  If the object buffer is full, consider clearing it. This can be done through transaction SM12 (to delete lock entries) or SM21 (to check system logs for issues).
  You may also want to check the buffer settings in transaction RZ10 and adjust them if necessary.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the operation. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Review System Configuration:
  
  Check the configuration settings related to the object buffer in the CRM system. This may involve reviewing settings in transaction SPRO or consulting with your SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can use transaction SE80 or SE37 to analyze the program or function module that is generating the error. This may provide insights into the root cause.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SM12, SM21, RZ10, and SU53.
  SAP Documentation: Review SAP documentation related to CRM marketing lists and object buffer management for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTLIST_ADMIN039 error in your SAP system.