How To Fix CRM_MKTLIST_ADMIN010 - You cannot change the external list field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 010

• Message text: You cannot change the external list field

What causes this issue?

You want to change the value for the list field from the old value &V1&
to the new value &V2&.

System Response

This field is assigned when you create a list. Subsequent changes are
not permitted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN010 - You cannot change the external list field ?

  The SAP error message CRM_MKTLIST_ADMIN010 with the description "You cannot change the external list field" typically occurs in the context of managing marketing lists in SAP Customer Relationship Management (CRM). This error indicates that there is an attempt to modify a field that is designated as external and, therefore, is not allowed to be changed directly within the system.
  Cause:
  
  External List Field: The field you are trying to change is part of an external data source or is marked as read-only. This means that the data is managed outside of the SAP system, and any changes must be made in the external system.
  Data Integrity: SAP enforces data integrity rules to prevent inconsistencies between internal and external data sources. Changing external fields directly in SAP could lead to discrepancies.
  
  Solution:
  
  Check Field Properties: Review the properties of the field you are trying to change. Ensure that it is not marked as external or read-only. If it is, you will need to make changes in the external system where the data is managed.
  Update External Source: If the field is indeed external, you should update the data in the external system and then refresh or synchronize the data in SAP CRM.
  Consult Documentation: Refer to the SAP documentation or help resources for specific instructions on how to manage external list fields and the associated data.
  User Permissions: Ensure that you have the necessary permissions to make changes to the marketing list. Sometimes, user roles and authorizations can restrict access to certain fields.
  Contact Support: If you are unsure about how to proceed or if the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing lists, such as CRMD_ORDER or CRMD_ORDERADM_H, to navigate and manage marketing data effectively.
  Training and Documentation: Consider training sessions or documentation on SAP CRM marketing functionalities to better understand how to work with external lists and data management.
  
  By following these steps, you should be able to address the error and manage your marketing lists effectively within SAP CRM.