How To Fix CRM_MKTLIST_ADMIN009 - Error while updating external list &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 009

• Message text: Error while updating external list &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN009 - Error while updating external list &1 ?

  The SAP error message CRM_MKTLIST_ADMIN009 typically occurs when there is an issue while updating an external list in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, authorization issues, or problems with the external system integration.
  Causes:
  
  Data Inconsistencies: The data being updated may not match the expected format or may contain invalid entries.
  Authorization Issues: The user may not have the necessary permissions to update the external list.
  External System Issues: If the external list is linked to an external system, there may be connectivity issues or the external system may be down.
  Configuration Issues: Incorrect configuration settings in the CRM system or the external system can lead to this error.
  Technical Errors: There may be underlying technical issues, such as database locks or transaction failures.
  
  Solutions:
  
  Check Data Validity: Ensure that the data being updated is valid and conforms to the expected format. Validate the entries for any inconsistencies.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the update. Check the roles and permissions assigned to the user.
  Test External Connectivity: If the external list is linked to an external system, check the connectivity and ensure that the external system is operational.
  Review Configuration Settings: Check the configuration settings in both the CRM system and the external system to ensure they are correctly set up.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to marketing lists, such as CRMD_ORDER for order management or CRMD_ORDERADM_H for order administration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM marketing lists to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTLIST_ADMIN009 error effectively.