How To Fix CRM_MKTLIST_ADMIN003 - Save external list &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 003

• Message text: Save external list &1

What causes this issue?

You want to save external list &V1& (GUID: &V2&).

System Response

By calling up functions CRM_MKTLIST_MAINTAIN and CRM_MKTLIST_SAVE the
external list has already been logically deleted. The system is waiting
for the language command COMMIT WORK to save the data in the database.

How to fix this error?

Set the language command COMMIT WORK to save the external list.
Set the language command ROLLBACK WORK to reset the save.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN003 - Save external list &1 ?

  The SAP error message CRM_MKTLIST_ADMIN003 typically occurs when there is an issue with saving an external list in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, authorization issues, or problems with the external list format.
  Cause:
  
  Data Inconsistencies: The data in the external list may not meet the required format or may contain invalid entries.
  Authorization Issues: The user may not have the necessary permissions to save the external list.
  Technical Issues: There could be a problem with the underlying database or the CRM system itself.
  Missing Required Fields: Certain mandatory fields in the external list may not be filled out correctly.
  Incorrect Configuration: The configuration settings for external lists may not be set up properly.
  
  Solution:
  
  Check Data Format: Ensure that the external list data adheres to the required format and that all entries are valid.
  Review Authorizations: Verify that the user has the necessary authorizations to save external lists. This can be done by checking the user roles and permissions in the SAP system.
  Validate Required Fields: Make sure that all mandatory fields in the external list are filled out correctly.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Reconfigure Settings: If there are configuration issues, review the settings related to external lists in the CRM system and make necessary adjustments.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_MKTLIST for managing marketing lists.
  Documentation: Review the official SAP documentation for CRM marketing lists to understand the requirements and limitations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.