How To Fix CRM_MKTLIST_ADMIN001 - Cannot find external list &1 (logical system &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 001

• Message text: Cannot find external list &1 (logical system &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN001 - Cannot find external list &1 (logical system &2) ?

  The SAP error message CRM_MKTLIST_ADMIN001 indicates that the system is unable to find an external list specified by the logical system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing lists or external data sources.
  Cause:
  
  Missing External List: The external list that you are trying to access does not exist in the system.
  Incorrect Logical System: The logical system specified in the error message may be incorrect or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the external list.
  Data Transfer Issues: There may have been issues during the data transfer process that resulted in the external list not being created or updated correctly.
  Configuration Issues: The configuration settings for the external list or logical system may not be set up correctly.
  
  Solution:
  
  Verify External List: Check if the external list exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list external marketing lists.
  Check Logical System Configuration: Ensure that the logical system specified in the error message is correctly configured in the SAP system. You can check this in the transaction BD54 (Maintain Logical Systems).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the external list. You may need to consult with your security team to verify this.
  Data Transfer Monitoring: If the external list is supposed to be populated from another system, check the data transfer logs to ensure that the data was transferred successfully. You can use transaction SM37 to check for any failed jobs.
  Recreate External List: If the external list is missing, you may need to recreate it or re-import it from the source system.
  Check Configuration Settings: Review the configuration settings related to marketing lists and external data sources in the CRM system to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_MKTLIST for managing marketing lists.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for CRM Marketing to understand how external lists are managed and any prerequisites for their use.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.