How To Fix CRM_MKTLIST_ADMIN002 - Delete external list &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 002

• Message text: Delete external list &1

What causes this issue?

You want to delete external list &V1& (GUID: &V2&).

System Response

By calling up functions CRM_MKTLIST_DELETE and CRM_MKTLIST_SAVE you can
see that the external list is already logically deleted. The system is
waiting for the language command COMMIT WORK to delete the data from the
database.

How to fix this error?

Set the language command COMMIT WORK to delete the external list.
Set the language command ROLLBACK WORK to reset the delete.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN002 - Delete external list &1 ?

  The SAP error message CRM_MKTLIST_ADMIN002 typically occurs when there is an attempt to delete an external marketing list that is either not found or is currently in use. This error is part of the Customer Relationship Management (CRM) module in SAP, specifically related to marketing lists.
  Cause:
  
  Non-Existent List: The external marketing list you are trying to delete does not exist in the system.
  In Use: The marketing list is currently being used in another process or is locked by another user or transaction.
  Authorization Issues: The user may not have the necessary permissions to delete the marketing list.
  Data Integrity Issues: There may be inconsistencies or issues with the data related to the marketing list.
  
  Solution:
  
  Verify Existence: Check if the external marketing list you are trying to delete actually exists. You can do this by navigating to the relevant transaction or using the appropriate report to list existing marketing lists.
  Check Usage: Ensure that the marketing list is not being used in any active campaigns or processes. If it is, you will need to deactivate or complete those processes before attempting to delete the list.
  Permissions: Ensure that you have the necessary authorizations to delete the marketing list. You may need to contact your system administrator to verify your permissions.
  Data Consistency: If there are data integrity issues, you may need to run consistency checks or consult with your SAP support team to resolve any underlying data issues.
  Use Transaction Codes: You can use transaction codes like CRMD_ORDER or CRMD_MKTLIST to manage marketing lists and check their status.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to the SAP Help Portal for documentation on managing marketing lists in CRM, which may provide additional insights into the proper procedures and requirements.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.