How To Fix CRM_MKTLIST_ACTION004 - Error reading one order object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ACTION - CRM Marketing: External List - Messages for Actions

• Message number: 004

• Message text: Error reading one order object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ACTION004 - Error reading one order object ?

  The SAP error message CRM_MKTLIST_ACTION004 typically indicates that there is an issue with reading a specific order object in the context of a marketing list or campaign management within the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, including data inconsistencies, missing objects, or authorization issues.
  Causes:
  
  Missing Order Object: The order object that the system is trying to access may not exist or may have been deleted.
  Data Inconsistencies: There may be inconsistencies in the data related to the order object, such as incorrect references or corrupted data.
  Authorization Issues: The user may not have the necessary permissions to access the order object.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper reading of order objects.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Order Object Existence: Verify that the order object exists in the system. You can do this by searching for the order using the relevant transaction codes (e.g., VA03 for sales orders).
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the order data. This may involve using transaction codes like SE11 to check the database tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access the order object. This can be checked in the user roles and profiles.
  Review System Configuration: Check the configuration settings in the CRM system to ensure that everything is set up correctly for order processing.
  Consult Logs: Review system logs (e.g., ST22 for dumps, SM21 for system logs) to identify any underlying issues that may be causing the error.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_MKTLIST, and others that may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation for CRM and marketing list management for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the CRM_MKTLIST_ACTION004 error and implement an appropriate solution.