How To Fix CRM_MKTLIST_ACTION002 - Enter business partner GUID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTLIST_ACTION - CRM Marketing: External List - Messages for Actions

  • Message number: 002

  • Message text: Enter business partner GUID

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTLIST_ACTION002 - Enter business partner GUID ?

    The SAP error message CRM_MKTLIST_ACTION002 typically indicates that a business partner (BP) GUID (Globally Unique Identifier) is required but has not been provided in the context of a marketing list action. This error often occurs in the SAP Customer Relationship Management (CRM) module when trying to perform actions related to marketing lists, such as creating or modifying a marketing list without specifying a valid business partner.

    Cause:

    1. Missing Business Partner GUID: The most common cause of this error is that the system expects a business partner GUID to be entered, but it is either missing or not correctly specified in the transaction.
    2. Incorrect Configuration: There may be issues with the configuration of the marketing list or the business partner data.
    3. User Input Error: The user may have overlooked entering the required information or made a mistake in the input.

    Solution:

    1. Enter Business Partner GUID: Ensure that you provide a valid business partner GUID when prompted. This can usually be done in the relevant field of the marketing list transaction.
    2. Check Business Partner Data: Verify that the business partner exists in the system and is correctly configured. You can do this by navigating to the business partner master data and checking for any inconsistencies.
    3. Review Transaction Steps: Go through the steps of the transaction to ensure that all required fields are filled out correctly. If you are using a custom transaction or program, check if there are any additional requirements.
    4. Consult Documentation: If you are unsure about the required fields or the process, refer to the SAP documentation or help resources related to marketing lists in CRM.
    5. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Business Partner Master Data: Understanding how business partners are managed in SAP CRM is crucial. Familiarize yourself with the business partner roles and their significance in marketing activities.
    • Marketing List Functionality: Review the functionality of marketing lists in SAP CRM, including how they are created, maintained, and utilized in campaigns.
    • SAP Notes and Knowledge Base: Check SAP Notes for any known issues or patches related to this error message. The SAP Support Portal can be a valuable resource for troubleshooting.

    By addressing the missing GUID and ensuring that all necessary data is correctly entered, you should be able to resolve the error and proceed with your marketing list activities in SAP CRM.

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