How To Fix CRM_MKTLIST_ADMIN005 - Enter external list and a logical system ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 005

• Message text: Enter external list and a logical system ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN005 - Enter external list and a logical system ID ?

  The SAP error message CRM_MKTLIST_ADMIN005 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when you are trying to create or manage marketing lists. The error indicates that the system requires an external list and a logical system ID to proceed.
  Cause:
  The error is caused by the absence of either:
  
  An external list that you are trying to reference.
  A logical system ID that is necessary for the system to identify the source of the external list.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check External List:
  
  Ensure that the external list you are trying to use is correctly defined and available in the system. You may need to create or upload the external list if it does not exist.
  
  
  
  Define Logical System:
  
  Make sure that a logical system ID is defined in your SAP system. This can typically be done in the transaction code BD54 (Maintain Logical System).
  If you are using an external system, ensure that the logical system ID is correctly configured to communicate with your SAP system.
  
  
  
  Assign Logical System to Client:
  
  Ensure that the logical system is assigned to the correct client. This can be done in the transaction code SCC4 (Client Administration).
  
  
  
  Check Configuration:
  
  Verify that the configuration settings for the marketing list and external list integration are correctly set up. This may involve checking the settings in the CRM system and ensuring that they align with the external data source.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for any specific requirements or configurations related to external lists and logical systems in your version of SAP CRM.
  
  
  
  Testing:
  
  After making the necessary changes, try to execute the action again that led to the error to see if it has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in managing marketing lists.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Authorizations: Ensure that you have the necessary authorizations to access and manage external lists and logical systems.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.