How To Fix CRM_MKTISM_CGPL_MSG003 - Enter an -dentification for the ISM object

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

• Message number: 003

• Message text: Enter an -dentification for the ISM object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG003 - Enter an -dentification for the ISM object ?

  The SAP error message CRM_MKTISM_CGPL_MSG003 indicates that an identification for the ISM (Integrated Sales Management) object is required but has not been provided. This error typically occurs in the context of marketing or sales processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is triggered when a user attempts to create or process an ISM object (such as a campaign, activity, or other marketing-related object) without specifying a necessary identification or key. This could happen due to:
  
  Missing Input: The user did not fill in the required fields in the transaction or screen.
  Configuration Issues: The system may not be properly configured to handle the specific ISM object.
  Data Integrity Issues: There may be issues with the data being processed, such as missing or incorrect references.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Look for any fields that are marked as required and provide the necessary information.
  
  
  Review Configuration: If you have access to the configuration settings, check the settings related to the ISM objects to ensure they are correctly set up.
  
  
  Data Validation: Validate the data you are trying to process. Ensure that all references and identifiers are correct and exist in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the ISM object you are working with.
  
  
  User Authorization: Ensure that you have the necessary permissions to create or modify the ISM object.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more detailed assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to ISM objects in SAP CRM.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates.
  Training and Documentation: Review any training materials or user guides related to SAP CRM and ISM processes to better understand the requirements for creating ISM objects.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.