How To Fix CRM_MKTISM_CGPL_MSG001 - ISM object & already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

• Message number: 001

• Message text: ISM object & already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG001 - ISM object & already exists ?

  The SAP error message CRM_MKTISM_CGPL_MSG001 typically indicates that there is an attempt to create or modify an ISM (Integrated Sales Management) object that already exists in the system. This error can occur in various scenarios, such as when trying to create a marketing campaign, activity, or any other ISM-related object.
  Cause:
  
  Duplicate Entry: The most common cause is that the object you are trying to create already exists in the system. This could be due to a previous creation attempt that was not completed or was overlooked.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data being processed, leading to the system believing that the object already exists.
  Incorrect Input: The input data might not be unique or might not meet the criteria for creating a new object.
  
  Solution:
  
  Check for Existing Objects: Before creating a new object, check the database or the relevant transaction to see if the object already exists. You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for existing records.
  Modify Existing Object: If the object already exists and you need to make changes, consider modifying the existing object instead of creating a new one.
  Review Input Data: Ensure that the data you are entering is correct and does not conflict with existing records. Check for unique identifiers or keys that may be causing the conflict.
  Clear Temporary Data: If the error persists, there may be temporary data or locks in the system. You can try clearing any temporary data or restarting the transaction.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context on why the error is occurring.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for ISM and CRM to understand the object creation process and any constraints that may apply.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.