How To Fix CRM_MKTISM_CGPL_MSG002 - ISM object & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_CGPL_MSG - Message class for application specific CGPL messages

• Message number: 002

• Message text: ISM object & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_CGPL_MSG002 - ISM object & does not exist ?

  The SAP error message CRM_MKTISM_CGPL_MSG002 typically indicates that a specific ISM (Integrated Sales Management) object does not exist in the system. This error can occur in various scenarios, such as when trying to access or manipulate marketing-related data in the SAP CRM system.
  Cause:
  
  Object Not Created: The ISM object you are trying to access has not been created in the system.
  Incorrect Object ID: The object ID you are using may be incorrect or misspelled.
  Data Deletion: The object may have been deleted or archived, making it unavailable for access.
  Authorization Issues: The user may not have the necessary authorizations to view or manipulate the object.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the object from being recognized.
  
  Solution:
  
  Verify Object Existence: Check if the ISM object exists in the system. You can do this by using transaction codes like CRMD_ORDER or relevant reports to search for the object.
  Check Object ID: Ensure that the object ID you are using is correct. Double-check for any typos or formatting issues.
  Create the Object: If the object does not exist, you may need to create it using the appropriate transaction or program.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the ISM object. You may need to consult with your SAP security team.
  Consult Logs: Check the system logs for any additional error messages or information that may provide more context about the issue.
  Configuration Review: If the problem persists, review the configuration settings related to ISM in your SAP system to ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Refer to the SAP Help Portal for documentation on ISM and CRM functionalities to understand how the objects are structured and managed.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.