How To Fix CRM_MKTISM_APPLIC015 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 015

• Message text: An application error has occurred; see message details

What causes this issue?

The SAP xApp Product Definition (xPD) web service '&V1&' failed and has
triggered the message &V2&. This failure was due to any of the following
reasons:
Missing or incorrect Customizing
Improper set up of the RFC destination or by the xPD web service itself

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator to check the Customizing and set up of
the RFC destination:
Access the IMG activity <DS:SIMG.CRMV_MKTISM_WS>Maintain Destination of
xPD Web Service</>.
Check the Customizing settings.
Check the availability of the xPD web service and make sure it is
running.
If the problem persists even though the Customizing and set up is
correct, then create an OSS message using the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC015 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC015 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, and the specific cause can often be determined by examining the detailed error message or logs associated with the error.
  Possible Causes:
  
  Data Issues: There may be inconsistencies or missing data in the CRM system that the application is trying to process.
  Configuration Problems: Incorrect configuration settings in the CRM system can lead to application errors.
  Authorization Issues: The user may not have the necessary permissions to perform the action that triggered the error.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM software being used.
  Integration Issues: If the CRM system is integrated with other systems (like ERP), issues in data transfer or communication can cause errors.
  Custom Code: If there are custom developments or enhancements in the CRM system, they may