How To Fix CRM_MKTISM_APPLIC017 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 017

• Message text: An application error has occurred; see message details

What causes this issue?

Assignment collection could not be loaded.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC017 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC017 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying application logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
  Configuration Issues: Incorrect settings in the CRM configuration can lead to errors when trying to execute certain functions.
  Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
  System Bugs: There may be bugs in the specific version of the SAP CRM software being used.
  Integration Issues: If the CRM system is integrated with other systems (like ERP), issues in the integration can lead to errors.
  
  Solutions:
  
  Check the Error Log: Review the detailed error log or message details associated with the error. This can provide more context about what specifically caused the error.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data being processed.
  Configuration Review: Verify the configuration settings in the CRM system. Ensure that all necessary settings are correctly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action.
  System Updates: If the error is due to a bug, check for any available patches or updates for the SAP CRM system that may resolve the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like SLG1 (Application Log) to view logs related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.