How To Fix CRM_MKTHV_SMM202 - Mailform &1 includes attached pictures. Can not be used for mass mailer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 202

• Message text: Mailform &1 includes attached pictures. Can not be used for mass mailer

What causes this issue?

Assigned mailform includes binary content like pictures. The binary
content can not be added to the internal message format for mass mailer

System Response

Execution for mass mailing not possible

How to fix this error?

Instead of attaching the pictures use URLs to public web ressources

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM202 - Mailform &1 includes attached pictures. Can not be used for mass mailer ?

  The SAP error message CRM_MKTHV_SMM202 indicates that the mail form you are trying to use for mass mailing includes attached pictures, which is not allowed in the context of mass mailers. This restriction is in place because attachments can significantly increase the size of the email and may lead to issues with email delivery or performance.
  Cause:
  The primary cause of this error is that the mail form you are attempting to use for mass mailings contains images or attachments. SAP's mass mailing functionality does not support mail forms with attachments, as it is designed to send bulk emails efficiently.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Modify the Mail Form:
  
  Open the mail form in the SAP system.
  Remove any images or attachments from the mail form.
  Save the changes to the mail form.
  
  
  
  Create a New Mail Form:
  
  If you need to keep the original mail form with attachments for other purposes, consider creating a new mail form specifically for mass mailings that does not include any attachments.
  
  
  
  Test the New Mail Form:
  
  After modifying or creating a new mail form, test it by attempting to send a mass mail using the new form to ensure that it works without errors.
  
  
  
  Check for Other Restrictions:
  
  Ensure that the mail form adheres to any other restrictions or guidelines set by your organization or SAP regarding mass mailings.
  
  
  
  Related Information:
  
  Mass Mailer Functionality: Understand the limitations and best practices for using the mass mailer functionality in SAP CRM. This includes knowing what types of content are supported and how to format your mail forms.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  User Permissions: Ensure that you have the necessary permissions to modify mail forms in the SAP system.
  
  By following these steps, you should be able to resolve the error and successfully use a mail form for mass mailings in SAP.