How To Fix CRM_MKTHV_SMM204 - Project directory &1 not available. Message is &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 204

• Message text: Project directory &1 not available. Message is &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM204 - Project directory &1 not available. Message is &2 ?

  The SAP error message CRM_MKTHV_SMM204 indicates that a project directory specified in the system is not available. This can occur in various scenarios, particularly when working with project management or CRM functionalities in SAP.
  Cause:
  
  Non-Existent Project Directory: The project directory referenced in the error message does not exist in the system. This could be due to deletion or incorrect configuration.
  Authorization Issues: The user may not have the necessary authorizations to access the specified project directory.
  Incorrect Configuration: The project directory might be incorrectly configured in the system settings or in the relevant project management module.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data transport that led to the project directory being unavailable.
  
  Solution:
  
  Verify Project Directory: Check if the project directory exists in the system. You can do this by navigating to the relevant project management transaction (e.g., CJ20N for project management) and searching for the project directory.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the project directory. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Recreate or Restore Project Directory: If the project directory has been deleted, you may need to recreate it or restore it from a backup if available.
  Check Configuration Settings: Review the configuration settings related to project management and ensure that everything is set up correctly.
  Consult Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CJ02 (Change Project), and CJ03 (Display Project) to manage project directories.
  Authorization Objects: Review the authorization objects related to project management (e.g., C_PROJ for project management authorizations).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTHV_SMM204 error message.