How To Fix CRM_MKTHV_SMM102 - Could not find package with guid &1

CRM_MKTHV_SMM102 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 102

• Message text: Could not find package with guid &1

What causes this issue?

Callback module of SAP Mass Mailer responses to a package, which is not
available anymore. Probably the corresponding execution was deleted.

System Response

Proess dumps.

How to fix this error?

Do not delete executions, which was not processed completely.

Procedure for System Administrators

Check SAP Mass Mailer infrastructure for old or not processed packages.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM102 - Could not find package with guid &1 ?

  The SAP error message CRM_MKTHV_SMM102 with the description "Could not find package with guid &1" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific marketing package identified by a GUID (Globally Unique Identifier). This can happen for various reasons, including data inconsistencies, missing entries, or issues with the marketing package configuration.
  Causes:
  
  Missing Package: The marketing package with the specified GUID does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the database or the package might have been deleted or not properly created.
  Authorization Issues: The user may not have the necessary authorizations to access the package.
  Incorrect GUID: The GUID provided may be incorrect or malformed.
  Transport Issues: If the package was recently transported from another system, it may not have been properly imported.
  
  Solutions:
  
  Verify the GUID: Check the GUID provided in the error message to ensure it is correct. You