How To Fix CRM_MKTHV_SMM037 - Package &1 was failed more than &2 times. Status set to error

CRM_MKTHV_SMM037 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 037

• Message text: Package &1 was failed more than &2 times. Status set to error

What causes this issue?

Package failed several times.

System Response

Package is set to errorneous.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Investigate the cause why the package fails by checking the package's
application log.
Customizing parameter MAX_FAILED_TRIES defines the maximum value of
failed tries for a package. If the value is exceeded, the package state
changes to error. Default is 3.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM037 - Package &1 was failed more than &2 times. Status set to error ?

  The SAP error message CRM_MKTHV_SMM037 indicates that a specific package (denoted by &1) has failed to process more than a specified number of times (denoted by &2). As a result, the system has set the status of that package to "error." This error typically occurs in the context of SAP Customer Relationship Management (CRM) and can be related to various issues, including data inconsistencies, configuration problems, or system performance issues.
  Causes:
  
  Data Issues: The package may contain invalid or inconsistent data that prevents it from being processed successfully.
  Configuration Errors: There may be misconfigurations in the CRM system or related components that lead to processing failures.
  System Performance: If the system is under heavy load or if there are resource constraints, it may lead to timeouts or failures in processing the package.
  Network Issues: Problems with network connectivity can also cause failures in processing packages, especially if they involve communication with external systems.
  Authorization Issues: Lack