How To Fix CRM_MKTHV_SMM035 - &1 packages of &2 were completed successfully


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

  • Message number: 035

  • Message text: &1 packages of &2 were completed successfully

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_SMM035 - &1 packages of &2 were completed successfully ?

    The SAP error message CRM_MKTHV_SMM035 typically indicates that a certain number of packages were processed successfully, but there may be an issue with the remaining packages. This message is often related to the processing of marketing or sales-related data in the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Partial Processing: The error suggests that while some packages were processed successfully, others encountered issues. This could be due to data inconsistencies, missing information, or configuration problems.
    2. Data Issues: There may be specific records within the packages that are causing the failure, such as invalid data formats, missing mandatory fields, or other data integrity issues.
    3. System Configuration: Incorrect configuration settings in the CRM system or related modules can lead to processing errors.
    4. Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to incomplete processing.

    Solution:

    1. Check Logs: Review the application logs or error logs to identify which specific packages failed and why. This can provide insights into the root cause of the issue.
    2. Data Validation: Validate the data in the packages that were not processed successfully. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
    3. Reprocess Failed Packages: After addressing any identified issues, attempt to reprocess the failed packages. This can often be done through the same transaction or program that initially processed them.
    4. Configuration Review: Check the configuration settings in the CRM system to ensure they are set up correctly for the processes you are trying to execute.
    5. User Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to the packages being processed.
    6. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
    • Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can share their solutions.
    • SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTHV_SMM035 error message.

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