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Message type: E = Error
Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer
Message number: 035
Message text: &1 packages of &2 were completed successfully
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CRM_MKTHV_SMM035
- &1 packages of &2 were completed successfully ?The SAP error message CRM_MKTHV_SMM035 typically indicates that a certain number of packages were processed successfully, but there may be an issue with the remaining packages. This message is often related to the processing of marketing or sales-related data in the SAP Customer Relationship Management (CRM) module.
Cause:
- Partial Processing: The error suggests that while some packages were processed successfully, others encountered issues. This could be due to data inconsistencies, missing information, or configuration problems.
- Data Issues: There may be specific records within the packages that are causing the failure, such as invalid data formats, missing mandatory fields, or other data integrity issues.
- System Configuration: Incorrect configuration settings in the CRM system or related modules can lead to processing errors.
- Authorization Issues: Lack of proper authorizations for the user executing the transaction can also lead to incomplete processing.
Solution:
- Check Logs: Review the application logs or error logs to identify which specific packages failed and why. This can provide insights into the root cause of the issue.
- Data Validation: Validate the data in the packages that were not processed successfully. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
- Reprocess Failed Packages: After addressing any identified issues, attempt to reprocess the failed packages. This can often be done through the same transaction or program that initially processed them.
- Configuration Review: Check the configuration settings in the CRM system to ensure they are set up correctly for the processes you are trying to execute.
- User Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to the packages being processed.
- Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
Related Information:
By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTHV_SMM035 error message.
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