How To Fix CRM_MKTHV_SMM034 - Cannot get RFC destination &1. Check customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 034

• Message text: Cannot get RFC destination &1. Check customizing

What causes this issue?

Missing customizing for RFC Destination

System Response

Package status set to failed

How to fix this error?

Contact your system administrator

Procedure for System Administrators

Check customizing for RFC Destination

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM034 - Cannot get RFC destination &1. Check customizing ?

  The SAP error message CRM_MKTHV_SMM034 indicates that the system is unable to retrieve the specified RFC (Remote Function Call) destination. This can occur for various reasons, and understanding the cause and finding a solution involves checking several aspects of your SAP configuration.
  Causes:
  
  RFC Destination Not Defined: The specified RFC destination may not be defined in the system.
  Incorrect Configuration: The RFC destination may be incorrectly configured, leading to connection issues.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing access to the target system.
  System Down: The target system defined in the RFC destination may be down or not reachable.
  
  Solutions:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Look for the RFC destination specified in the error message.
  Ensure that it is defined and configured correctly (e.g., correct target host, system number, client, etc.).
  
  
  
  Test the RFC Connection:
  
  In transaction SM59, select the RFC destination and use the "Connection Test" option to verify if the connection can be established successfully.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the RFC destination. This may involve checking roles and profiles assigned to the user.
  
  
  
  Review Network Settings:
  
  Check if there are any network issues that might be preventing the connection to the target system. This could involve checking firewalls, VPNs, or other network configurations.
  
  
  
  Check Target System Status:
  
  Verify that the target system is up and running. If it is down, you will need to wait until it is back online.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage and test RFC destinations.
  SU53: To check authorization issues.
  ST22: To check for dumps that might provide more context on the error.
  
  
  
  Documentation: Review SAP documentation related to RFC destinations and connectivity issues for more detailed guidance.
  
  
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.