How To Fix CRM_MKTHV_SMM032 - Mapping for RFC destination &1 and internal path &2 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 032

• Message text: Mapping for RFC destination &1 and internal path &2 not available

What causes this issue?

The RFC destination, where the SAP mass mailer program is installed,
needs a valid network path to the project directory. The mapping between
the internal path used in Web Application Server and the network path is
missing in customizing.

System Response

Package could not be started.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check customizing of the RFC destination for the internal path which was
requested by the application.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM032 - Mapping for RFC destination &1 and internal path &2 not available ?

  The SAP error message CRM_MKTHV_SMM032 indicates that there is an issue with the mapping for an RFC (Remote Function Call) destination and an internal path. This error typically arises in the context of SAP CRM (Customer Relationship Management) when the system is unable to find the necessary configuration to connect to a specific RFC destination.
  Cause:
  
  Missing RFC Destination: The specified RFC destination may not be defined in the SAP system.
  Incorrect Configuration: The mapping between the RFC destination and the internal path may not be correctly set up.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There could be network connectivity issues preventing access to the RFC destination.
  System Configuration: The system may not be properly configured to handle the specific request related to the RFC destination.
  
  Solution:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 and verify that the RFC destination specified in the error message exists and is correctly configured.
  Test the connection to ensure that it is working properly.
  
  
  
  Review Mapping Configuration:
  
  Check the mapping configuration in the relevant customizing settings. This can usually be found in the CRM settings under the relevant application area.
  Ensure that the internal path is correctly mapped to the RFC destination.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the RFC destination. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues preventing access to the RFC destination. This may involve checking firewall settings or network routes.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SM59: For managing RFC destinations.
  SU53: For checking authorization issues.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTHV_SMM032 error message.