How To Fix CRM_MKTHV_SMM022 - Start of package &1 not possible. Status set to failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 022

• Message text: Start of package &1 not possible. Status set to failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM022 - Start of package &1 not possible. Status set to failed ?

  The SAP error message CRM_MKTHV_SMM022 indicates that the start of a package (in this case, a marketing campaign or similar process) could not be initiated, and the status has been set to "failed." This error can occur in the context of SAP Customer Relationship Management (CRM) when there are issues with the configuration, data, or system settings related to the marketing package.
  Possible Causes:
  
  Data Issues: There may be missing or incorrect data in the marketing package that prevents it from starting.
  Configuration Problems: The marketing package may not be properly configured in the system.
  Authorization Issues: The user attempting to start the package may not have the necessary authorizations.
  System Errors: There could be underlying system errors or issues with the SAP environment that are causing the failure.
  Dependencies: The package may depend on other processes or packages that have not been completed or are in an error state.
  
  Solutions:
  
  Check Data Completeness: Review the marketing package for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify that the marketing package is configured correctly in the system. Check for any settings that may need to be adjusted.
  User Authorizations: Ensure that the user has the necessary authorizations to start the package. This may involve checking roles and permissions in the SAP system.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide insight into why the package failed to start.
  Dependencies: Check if there are any dependencies that need to be resolved before starting the package. Ensure that all prerequisite processes are completed successfully.
  System Health: Check the overall health of the SAP system. Look for any system errors or performance issues that may be affecting the execution of the package.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to investigate the order or campaign details.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.