How To Fix CRM_MKTHV_SMM023 - Mass mail execution created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 023

• Message text: Mass mail execution created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM023 - Mass mail execution created ?

  The SAP error message CRM_MKTHV_SMM023 typically indicates that a mass mail execution has been created in the SAP Customer Relationship Management (CRM) system. This message is not necessarily an error but rather an informational message indicating that a mass mail job has been successfully initiated.
  Cause:
  
  The message is generated when a mass mail execution process is triggered, which could be part of a marketing campaign or communication strategy within the SAP CRM system.
  It may also indicate that the system has processed a request to send out mass emails to a list of recipients based on certain criteria.
  
  Solution:
  Since this message is informational, there may not be a specific "solution" required unless you are experiencing issues with the mass mail execution itself. Here are some steps you can take if you encounter problems:
  
  
  Check Job Status: Verify the status of the mass mail job in the background job monitoring (transaction SM37). Ensure that the job has completed successfully without errors.
  
  
  Review Logs: Look at the logs generated during the mass mail execution to identify any potential issues or errors that may have occurred during the process.
  
  
  Recipient List: Ensure that the recipient list is correctly configured and that all email addresses are valid.
  
  
  Email Configuration: Check the email configuration settings in SAP to ensure that the system is set up to send emails correctly. This includes SMTP settings and any necessary authorizations.
  
  
  Test Email Sending: If you suspect issues with the mass mail execution, consider sending a test email to a small group to verify that the system is functioning as expected.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on mass mail execution and troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_MKTPL for marketing planning.
  SAP Notes: Check SAP Notes for any known issues or updates related to mass mail execution in your version of SAP CRM.
  Support: If you continue to experience issues or have specific questions, consider reaching out to your SAP support team or consulting with SAP experts.
  
  In summary, the message CRM_MKTHV_SMM023 indicates that a mass mail execution has been created, and while it is not an error, you should monitor the job's progress and check for any related issues if necessary.