How To Fix CRM_MKTHV_PF003 - Profile selection details not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_PF - Message class for high volume segmentation

• Message number: 003

• Message text: Profile selection details not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_PF003 - Profile selection details not found ?

  The SAP error message CRM_MKTHV_PF003: Profile selection details not found typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find the necessary profile selection details for a marketing campaign or activity. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Profile Data: The profile selection details may not have been created or may have been deleted.
  Incorrect Configuration: The marketing profile may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the profile selection details.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from retrieving the profile details.
  Transport Issues: If the system has recently undergone a transport, the profile data may not have been transported correctly.
  
  Solutions:
  
  
  Check Profile Configuration:
  
  Navigate to the relevant configuration settings in the SAP CRM system and ensure that the marketing profile is correctly set up.
  Verify that the profile selection details exist in the system.
  
  
  
  Create or Update Profile:
  
  If the profile selection details are missing, create a new marketing profile or update the existing one to include the necessary details.
  
  
  
  Authorization Check:
  
  Ensure that the user has the appropriate authorizations to access the marketing profiles. This may involve checking user roles and permissions.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant data to identify and resolve any inconsistencies that may be causing the issue.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. If not, re-transport the missing objects.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access and manage marketing profiles.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for notes using the SAP Support Portal.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.