How To Fix CRM_MKTHV_PF001 - Profile not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_PF - Message class for high volume segmentation

• Message number: 001

• Message text: Profile not found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_PF001 - Profile not found in database ?

  The SAP error message CRM_MKTHV_PF001: Profile not found in database typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a specified marketing profile in the database. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Profile Not Created: The marketing profile you are trying to access may not have been created or saved in the system.
  Profile Deletion: The profile might have been deleted or is no longer active.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing profile.
  Incorrect Profile ID: The profile ID being referenced may be incorrect or mistyped.
  Database Issues: There could be issues with the database connectivity or integrity that prevent the profile from being retrieved.
  
  Solutions:
  
  
  Check Profile Existence:
  
  Verify if the marketing profile exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list available profiles.
  
  
  
  Create or Restore Profile:
  
  If the profile does not exist, you may need to create it. If it was deleted, check if it can be restored from a backup or if it can be recreated.
  
  
  
  Verify Profile ID:
  
  Double-check the profile ID you are using to ensure it is correct. Look for any typos or formatting issues.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the marketing profile. You may need to consult with your SAP security team to verify this.
  
  
  
  Database Check:
  
  If you suspect a database issue, consult your database administrator to check for any connectivity or integrity issues that might be affecting the retrieval of the profile.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that might address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction related to marketing profiles.
  SAP Documentation: Review the official SAP documentation for CRM marketing functionalities to understand how profiles are managed.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.