How To Fix CRM_MKTHV_MC_IL001 - Marketing prospect &1 is locked by &2

CRM_MKTHV_MC_IL001 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_MC_IL - Marketing Prospect Message Class for IL

• Message number: 001

• Message text: Marketing prospect &1 is locked by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC_IL001 - Marketing prospect &1 is locked by &2 ?

  The SAP error message CRM_MKTHV_MC_IL001 indicates that a marketing prospect (identified by &1) is currently locked by another user or process (identified by &2). This typically occurs in the context of SAP Customer Relationship Management (CRM) when multiple users attempt to access or modify the same marketing prospect simultaneously.
  
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the marketing prospect, which leads to a lock being placed on it.
  System Processes: Background jobs or processes that are running in the system may also lock the marketing prospect.
  Transaction Errors: If a previous transaction did not complete properly, it might leave the prospect in a locked state.
  
  
  Solution:
  
  Wait and Retry: If the lock is due to another user, wait for them to finish their work and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries. You can look for the specific marketing prospect and see which user or process