How To Fix CRM_MKTHV_MC023 - You have successfully deleted the related data using report

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 023

• Message text: You have successfully deleted the related data using report

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC023 - You have successfully deleted the related data using report ?

  The SAP error message CRM_MKTHV_MC023 typically indicates that there is an issue related to the deletion of marketing-related data in the SAP Customer Relationship Management (CRM) module. The message suggests that the system has successfully deleted the related data using a specific report, but it may also imply that there are some inconsistencies or issues that need to be addressed.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the marketing data, such as orphaned records or references to deleted entries.
  Authorization Issues: The user may not have the necessary authorizations to perform certain actions related to marketing data.
  System Configuration: There may be configuration issues in the CRM system that prevent proper handling of marketing data.
  Report Execution: The report that was executed to delete the data may not have completed successfully or may have encountered issues during execution.
  
  Solution:
  
  Check Report Execution: Verify that the report used to delete the data executed successfully without errors. If there were issues, rerun the report or check the logs for any errors.
  Data Consistency Check: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for any inconsistencies in the marketing data. You may need to run consistency checks or use specific tools provided by SAP to clean up the data.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to marketing data. You may need to consult with your SAP security team to verify this.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  System Configuration Review: Review the configuration settings in the CRM system related to marketing data management. Ensure that all settings are correctly configured.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error message and the steps you have taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that are used for managing marketing data in SAP CRM.
  SAP Documentation: Refer to the official SAP documentation for CRM marketing functionalities to understand how data is managed and the implications of deletion.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the CRM_MKTHV_MC023 error and ensure that your marketing data is managed correctly within the SAP CRM system.