How To Fix CRM_MKTHV_MC025 - Marketing prospect &1 already converted to account and cannot be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

  • Message number: 025

  • Message text: Marketing prospect &1 already converted to account and cannot be changed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_MC025 - Marketing prospect &1 already converted to account and cannot be changed ?
    The SAP error message CRM_MKTHV_MC025 indicates that a marketing prospect (identified by the placeholder &1) has already been converted into an account, and as a result, it cannot be modified or changed in the marketing context. This error typically arises in the SAP Customer Relationship Management (CRM) module when attempting to perform actions on a prospect that has already been processed.
    
    Cause: Conversion to Account: The primary cause of this error is that the marketing prospect has already been converted into a customer account. Once this conversion occurs, the prospect's status changes, and it is no longer eligible for further modifications as a prospect. Data Integrity: SAP enforces data integrity rules to ensure that once a prospect is converted, it maintains a consistent state in the system, preventing any changes that could lead to data inconsistencies.
    Solution: Check Status: Verify the status of the marketing prospect in the system. If it has indeed been converted

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