How To Fix CRM_MKTHV_MC020 - Marketing prospect &1 converted to account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 020

• Message text: Marketing prospect &1 converted to account &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC020 - Marketing prospect &1 converted to account &2 ?

  The SAP error message "CRM_MKTHV_MC020 Marketing prospect &1 converted to account &2" typically indicates that a marketing prospect (a potential customer) has been successfully converted into a customer account in the SAP Customer Relationship Management (CRM) system. This message is not necessarily an error but rather an informational message indicating that the conversion process has taken place.
  Cause:
  
  Conversion Process: The message is triggered when a marketing prospect is converted into a customer account. This is a standard process in SAP CRM where leads or prospects are transformed into actual customer records.
  Data Integrity: The system checks the integrity of the data during the conversion process. If the conversion is successful, this message is displayed.
  
  Solution:
  Since this message is informational, there is typically no action required unless you are experiencing issues with the conversion process. If you are facing problems, consider the following steps:
  
  Verify Data: Ensure that all required fields for the customer account are filled out correctly before conversion.
  Check Configuration: Review the configuration settings in SAP CRM related to marketing prospects and customer accounts to ensure they are set up correctly.
  Review Logs: Check the application logs for any additional messages or errors that may provide more context if the conversion did not go as expected.
  User Training: Ensure that users are trained on the conversion process and understand the implications of converting a prospect to an account.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRMD_ORDER for managing business transactions.
  Documentation: Refer to SAP Help documentation for detailed information on managing marketing prospects and customer accounts.
  Support: If you encounter issues beyond this message, consider reaching out to your SAP support team or consulting the SAP Community for assistance.
  
  In summary, the message "CRM_MKTHV_MC020" indicates a successful conversion of a marketing prospect to a customer account, and it is generally not an error. If you have specific issues related to this process, further investigation into data integrity and system configuration may be necessary.