How To Fix CRM_MKTHV_MC019 - Organization &1 associated with the marketing prospect does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 019

• Message text: Organization &1 associated with the marketing prospect does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC019 - Organization &1 associated with the marketing prospect does not exist ?

  The SAP error message CRM_MKTHV_MC019 indicates that the organization associated with a marketing prospect does not exist in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate marketing-related data.
  Cause:
  
  Missing Organization Data: The organization (e.g., a business unit or department) linked to the marketing prospect may not have been created or may have been deleted.
  Incorrect Configuration: The organizational structure may not be properly configured in the system, leading to inconsistencies.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing or incorrect organizational data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the organization data.
  
  Solution:
  
  
  Check Organization Data:
  
  Verify that the organization associated with the marketing prospect exists in the system. You can do this by navigating to the relevant organizational management transaction (e.g., transaction code PPOME for organizational management).
  If the organization does not exist, create it using the appropriate transaction (e.g., PP01 for creating organizational units).
  
  
  
  Review Configuration:
  
  Ensure that the organizational structure is correctly configured in the system. Check the settings in the SAP Customizing Implementation Guide (IMG) under the relevant CRM settings.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any discrepancies in the organizational data. This can often be done through specific reports or transaction codes designed for data consistency checks.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the organization data. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PP01, and others related to organizational management.
  SAP Notes: Search for SAP Notes related to CRM_MKTHV_MC019 in the SAP Support Portal for any known issues or fixes.
  User Roles: Review the roles assigned to users in the system to ensure they have the necessary permissions to access organizational data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.