How To Fix CRM_MKTHV_INFRASTRUC068 - &1 BPs or prospects of target group &2 without marketing permission

CRM_MKTHV_INFRASTRUC068 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 068

• Message text: &1 BPs or prospects of target group &2 without marketing permission

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC068 - &1 BPs or prospects of target group &2 without marketing permission ?

  The SAP error message CRM_MKTHV_INFRASTRUC068 indicates that there are business partners (BPs) or prospects in a target group that do not have the necessary marketing permissions. This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to execute marketing activities or campaigns that require explicit consent from the recipients.
  
  Cause:
  The error occurs because:
  
  The business partners or prospects included in the target group do not have the required marketing permissions set in their master data.
  The marketing permission is a legal requirement in many jurisdictions, ensuring that businesses can only send marketing communications to individuals who have opted in to receive them.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Marketing Permissions:
  
  Review the marketing permission settings for the business partners or prospects in question. You can do this by navigating to the business partner master data in SAP CRM.
  Ensure that the relevant marketing permissions are activated for