How To Fix CRM_MKTHV_INFRASTRUC066 - Renumbering of target groups failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 066

• Message text: Renumbering of target groups failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC066 - Renumbering of target groups failed ?

  The SAP error message CRM_MKTHV_INFRASTRUC066 indicates that there was a failure in the renumbering of target groups in the SAP Customer Relationship Management (CRM) system. This error typically arises during processes that involve the management of marketing attributes or target groups, such as when trying to reorganize or renumber existing target groups.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or issues with the data in the target groups that prevent successful renumbering.
  Locking Issues: The target groups might be locked by another process or user, preventing changes.
  Configuration Errors: Incorrect configuration settings in the CRM system could lead to this error.
  Missing Authorizations: The user attempting the operation may not have the necessary authorizations to perform renumbering.
  System Bugs: There could be bugs or issues in the specific version of the SAP CRM system being used.
  
  Solutions:
  
  Check Data Integrity: Review the target groups for any inconsistencies or errors. Ensure that all required fields are populated correctly.
  Release Locks: If the target groups are locked, identify the process or user that is holding the lock and resolve it. You can use transaction codes like SM12 to check for locks.
  Review Configuration: Ensure that the configuration settings related to target groups and marketing attributes are correctly set up.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the renumbering operation. This can be checked in transaction SU53 or by consulting with your security team.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. There may be known issues and fixes available.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in managing target groups.
  Documentation: Review SAP documentation related to CRM marketing and target group management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTHV_INFRASTRUC066 error message.