How To Fix CRM_MKTHV_INFRASTRUC065 - table CRMD_MKTHV_JOB is locked for job creation by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 065

• Message text: table CRMD_MKTHV_JOB is locked for job creation by &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC065 - table CRMD_MKTHV_JOB is locked for job creation by &1 ?

  The SAP error message CRM_MKTHV_INFRASTRUC065 indicates that the table CRMD_MKTHV_JOB is locked for job creation by a specific user or process (denoted by &1). This typically occurs in the context of the SAP CRM (Customer Relationship Management) system when there is an attempt to create a marketing job, but the necessary table is currently locked, preventing the operation from proceeding.
  Cause:
  
  Concurrent Job Execution: The most common cause of this error is that another user or process is currently executing a job that is using the CRMD_MKTHV_JOB table, leading to a lock.
  Long-Running Processes: If a job is taking longer than expected to complete, it may hold the lock for an extended period.
  System Errors: Occasionally, system errors or crashes can leave locks in place that need to be cleared.
  
  Solution:
  
  Wait and Retry: If the lock is due to another job running, the simplest solution is to wait for that job to complete and then retry the operation.
  Identify the Lock: Use transaction SM12 to check for locks on the CRMD_MKTHV_JOB table. You can filter by the user or process ID to identify who is holding the lock.
  Release the Lock: If you determine that the lock is no longer needed (for example, if the job has failed or is stuck), you can manually delete the lock entry in SM12. However, this should be done with caution and typically requires appropriate authorizations.
  Check Job Logs: Review the logs of the job that is holding the lock to understand why it is taking a long time or if it has encountered an error.
  System Monitoring: Implement monitoring for long-running jobs to proactively manage and address issues before they lead to locks.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To monitor job status and logs.
  SM21: To check system logs for any related errors or warnings.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRMD_MKTHV_JOB table or the specific error message.
  Performance Tuning: If locks are a frequent issue, consider reviewing the performance of the jobs and optimizing them to reduce execution time.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.