How To Fix CRM_MKTHV_INFRASTRUC036 - Job status cannot be set to 'Ended Without Errors'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 036

• Message text: Job status cannot be set to 'Ended Without Errors'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC036 - Job status cannot be set to 'Ended Without Errors' ?

  The SAP error message CRM_MKTHV_INFRASTRUC036 indicates that a job status cannot be set to "Ended Without Errors." This typically occurs in the context of background jobs in SAP CRM, particularly when there are issues with the job execution or data processing.
  Causes:
  
  Job Execution Errors: The job may have encountered errors during execution, which prevented it from completing successfully.
  Data Issues: There may be inconsistencies or issues with the data being processed by the job, such as missing or incorrect data.
  Configuration Problems: There could be configuration issues in the system that affect the job's ability to run correctly.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can lead to job failures.
  Authorization Issues: The user executing the job may not have the necessary authorizations to complete the job successfully.
  
  Solutions:
  
  Check Job Logs: Review the job logs to identify any specific errors or warnings that occurred during the job execution. This can provide insights into what went wrong.
  Data Validation: Ensure that the data being processed is complete and correct. Look for any missing or invalid entries that could cause the job to fail.
  Re-run the Job: If the issue was transient, try re-running the job to see if it completes successfully.
  Adjust Configuration: If there are configuration issues, consult with your SAP Basis or functional team to ensure that the job is set up correctly.
  Monitor System Resources: Check the system's performance and resource usage to ensure that there are enough resources available for the job to run.
  Check Authorizations: Verify that the user executing the job has the necessary authorizations to perform all actions required by the job.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 to monitor and analyze background jobs in SAP.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to job scheduling and error handling for more detailed guidance.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support or consult with a technical expert who can analyze the system logs and provide further assistance.