How To Fix CRM_MKTHV_INFRASTRUC035 - High-volume marketing execution job status set to 'Canceled'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 035

• Message text: High-volume marketing execution job status set to 'Canceled'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC035 - High-volume marketing execution job status set to 'Canceled' ?

  The SAP error message CRM_MKTHV_INFRASTRUC035 indicates that a high-volume marketing execution job has been set to 'Canceled'. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there are issues during the execution of a marketing campaign or job that processes a large volume of data.
  Causes:
  
  Resource Limitations: The job may have been canceled due to insufficient system resources (CPU, memory, etc.) to handle the high volume of data.
  Timeouts: The job may have exceeded the allowed execution time, leading to an automatic cancellation.
  Data Issues: There may be inconsistencies or errors in the data being processed, such as missing or invalid entries.
  Configuration Errors: Incorrect settings in the job configuration or in the marketing execution framework can lead to job failures.
  System Errors: General system errors or interruptions (e.g., database issues, network problems) can also cause jobs to be canceled.
  
  Solutions:
  
  Check Job Logs: Review the job logs for detailed error messages that can provide insights into why the job was canceled. This can help identify specific issues that need to be addressed.
  Resource Allocation: Ensure that the system has adequate resources allocated for high-volume jobs. This may involve increasing memory or CPU allocation.
  Adjust Timeout Settings: If timeouts are an issue, consider adjusting the timeout settings for the job to allow for longer execution times.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors. Clean up any problematic data entries.
  Configuration Review: Review the job configuration settings to ensure they are correct and optimized for high-volume processing.
  System Monitoring: Monitor the system performance during job execution to identify any bottlenecks or issues that may arise.
  Retry the Job: After addressing the identified issues, retry the job to see if it completes successfully.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. SAP Notes often provide patches or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring) to check the status of jobs and view logs.
  Performance Tuning: Consider performance tuning for the database and application server to improve the handling of high-volume jobs.
  Consult Documentation: Review SAP documentation related to high-volume marketing execution for best practices and guidelines.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with SAP support or your internal IT team for further assistance.