How To Fix CRM_MKTHV_INFRASTRUC033 - High-volume marketing execution job status set to 'Ended with Errors'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 033

• Message text: High-volume marketing execution job status set to 'Ended with Errors'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC033 - High-volume marketing execution job status set to 'Ended with Errors' ?

  The SAP error message CRM_MKTHV_INFRASTRUC033 indicates that a high-volume marketing execution job has ended with errors. This can occur in the context of SAP Customer Relationship Management (CRM) when executing marketing campaigns or related activities. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes
  
  Data Issues: There may be inconsistencies or missing data in the marketing campaign or the master data (e.g., customer data, product data) that the job is trying to process.
  Configuration Errors: Incorrect configuration settings in the marketing execution environment can lead to errors during job execution.
  System Performance: High volume of data or system performance issues can cause timeouts or failures in processing.
  Authorization Issues: The user executing the job may not have the necessary authorizations to access certain data or perform specific actions.
  Technical Errors: There may be underlying technical issues, such as problems with the database, network issues, or bugs in the SAP system.
  
  Solutions
  
  Check Job Logs: Review the job logs for detailed error messages that can provide insights into what went wrong. This can help identify specific data or configuration issues.
  Data Validation: Ensure that all required data is complete and accurate. Validate the master data and any other data sources used in the marketing execution.
  Configuration Review: Check the configuration settings for the marketing execution process. Ensure that all settings are correctly defined and aligned with the business requirements.
  Performance Monitoring: Monitor system performance and resource usage. If the job is processing a large volume of data, consider optimizing the job or running it during off-peak hours.
  Authorization Check: Verify that the user executing the job has the necessary authorizations. If not, adjust the user roles and permissions accordingly.
  Error Handling: Implement error handling mechanisms in the job processing to manage and log errors more effectively.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error message.
  
  Related Information
  
  Transaction Codes: Use transaction codes like SM37 to monitor job status and view logs, and CRMD_ORDER to check the status of marketing campaigns.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  Documentation: Refer to SAP documentation for detailed information on marketing execution processes and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.