How To Fix CRM_MKTHV_INFRASTRUC032 - Marketing project GUID is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 032

• Message text: Marketing project GUID is not valid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC032 - Marketing project GUID is not valid ?

  The SAP error message CRM_MKTHV_INFRASTRUC032 indicates that the Marketing project GUID (Globally Unique Identifier) is not valid. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when working with marketing projects.
  Cause:
  
  Invalid GUID: The GUID provided may not exist in the system or may have been deleted.
  Data Corruption: There could be data integrity issues in the database, leading to the GUID being unrecognized.
  Authorization Issues: The user may not have the necessary permissions to access the marketing project associated with the GUID.
  Incorrect Input: The GUID may have been entered incorrectly, leading to the system not recognizing it.
  
  Solution:
  
  Verify the GUID: Check the GUID you are using to ensure it is correct. You can do this by looking it up in the relevant marketing project tables or using transaction codes like CRMD_ORDER to find the project.
  Check Project Status: Ensure that the marketing project is active and has not been archived or deleted.
  Authorization Check: Ensure that the user has the necessary authorizations to access the marketing project. You may need to consult with your SAP security team to verify this.
  Database Consistency Check: If you suspect data corruption, you may need to run consistency checks or consult with your SAP Basis team to ensure the integrity of the database.
  Recreate the Project: If the project is indeed missing or corrupted, you may need to recreate it or restore it from a backup if available.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing projects.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review SAP documentation related to marketing projects and GUID management for further insights into how GUIDs are generated and managed within the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.