How To Fix CRM_MKTHV_INFRASTRUC024 - Target group not found in execution data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 024

• Message text: Target group not found in execution data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC024 - Target group not found in execution data ?

  The SAP error message CRM_MKTHV_INFRASTRUC024 indicates that a target group could not be found in the execution data during a marketing campaign or activity. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, particularly when trying to execute a marketing campaign that relies on specific target groups.
  Cause:
  
  Missing Target Group: The target group specified in the marketing activity does not exist or has not been created in the system.
  Incorrect Target Group Assignment: The target group may not be correctly assigned to the marketing campaign or activity.
  Data Inconsistency: There may be inconsistencies in the data, such as the target group being deleted or not being activated.
  Authorization Issues: The user may not have the necessary authorizations to access the target group.
  Execution Data Issues: The execution data for the marketing activity may not have been generated correctly, leading to the target group not being recognized.
  
  Solution:
  
  Verify Target Group: Check if the target group exists in the system. You can do this by navigating to the target group management area in SAP CRM and confirming that the target group is active and correctly defined.
  Check Assignment: Ensure that the target group is properly assigned to the marketing campaign or activity. You may need to reassign it if there are discrepancies.
  Recreate Execution Data: If the execution data is missing or incorrect, try to regenerate it. This can often be done by re-executing the campaign or activity.
  Review Authorizations: Ensure that the user executing the campaign has the necessary authorizations to access the target group.
  Consult Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  System Configuration: If the issue persists, it may be necessary to review the system configuration or consult with your SAP Basis or technical team to ensure that everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for managing marketing activities or CRMD_ORDERADM_H for accessing order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Documentation: Refer to the SAP Help Portal for detailed documentation on managing target groups and executing marketing campaigns in SAP CRM.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.