How To Fix CRM_MKTHV_INFRASTRUC022 - High-volume marketing execution job finished

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 022

• Message text: High-volume marketing execution job finished

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC022 - High-volume marketing execution job finished ?

  The SAP error message CRM_MKTHV_INFRASTRUC022 indicates that a high-volume marketing execution job has finished, but it may not have completed successfully or as expected. This message typically arises in the context of SAP Customer Relationship Management (CRM) when executing marketing campaigns that involve a large volume of data processing.
  Cause:
  
  Data Volume: The job may have processed a large amount of data, leading to performance issues or timeouts.
  Configuration Issues: There may be misconfigurations in the marketing execution settings or job parameters.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can lead to job failures.
  Errors in Data: There may be issues with the data being processed, such as missing or incorrect entries.
  Job Scheduling Conflicts: Conflicts with other scheduled jobs may cause delays or failures.
  
  Solution:
  
  Check Job Logs: Review the job logs for any specific error messages or warnings that can provide more context on why the job finished with issues.
  Optimize Data Volume: If possible, reduce the volume of data being processed in a single job run. Consider breaking it into smaller batches.
  Review Configuration: Ensure that the marketing execution job is configured correctly. Check parameters such as timeouts, memory allocation, and other relevant settings.
  Monitor System Resources: Use system monitoring tools to check CPU and memory usage during the job execution. If resources are low, consider upgrading hardware or optimizing other running processes.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors that could cause the job to fail.
  Schedule Jobs Appropriately: If there are multiple jobs scheduled, ensure they do not conflict with each other. Stagger job execution times if necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring) to check the status of background jobs.
  Performance Tuning: Consider performance tuning for your SAP system if high-volume jobs are a regular occurrence. This may involve database optimization, indexing, or adjusting system parameters.
  Consult Documentation: Review the official SAP documentation for CRM marketing execution to understand best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.